OuR commitment to you
Your personal data and privacy is very important to us.
We are committed to keeping your personal information secure and confidential.
When purchasing through the website, we use Woocommerce, they provide us with the online e-commerce platform which enables us to sell our products to you. Using secure servers and encryption technology, payments are processed through a choice of either Nochex or Paypal.
When browsing the website encryption technology is also used.
When using the website to place an order, Elixirs of Life do not receive any credit/debit payment information, no payment details are stored on our website.
Payment is processed by Nochex or Paypal, we do not see any personal credit/debit card information, we only receive the completed authorised order.
What do we do with your information?
We will use and process your personal information in accordance with the Data Protection Act 1998 and GDPR.
When you purchase from us through the website there is certain information we will collect and require to process your order.
- Your name
- Email address
- Postal address
- Phone number
- Payment information
Postal address information will be passed onto Royal Mail or DHL to ensure safe delivery your order.
With your consent, retain your personal information, preferences and details of your product purchases in order to keep you informed by email or through other digital means including social media platforms, about products.
When you register on the Website and where this involves setting you up with an account, we will use your personal information to maintain and update your account (e.g. such as a change of address or change in your push notification preferences).
We reserve the right to enforce or apply our terms and conditions and other agreements or to protect the rights, property, or safety of Elixirs of Life, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We do not, and will not, sell any of your personal data to any third party
How can i unsubscribe?
If you subscribe through our website entering your email address, with your permission we may send you emails to keep you up-to-date with product information, events and any news, you can unsubscribe at any time.
- You can click onto the “unsubscribe” link in any communication that we send to you by email which will automatically unsubscribe you from email updates.
- Alternatively, you can email email@example.com who will ensure your email removal is made, please note you may receive emails for a short period of time while your request is being processed.
Cookies are small text files that are stored on your computer or other device by websites that you visit. They are used to help the site provide a better user experience, also to retain store information such as your shopping cart, without them you would not be able to shop or access your account.
Software on your device, for example a web browser, stores the cookies and sends them back to a website next time you visit, cookies allow websites to recognise your device and preferences, they collect statistical data about your browsing actions and patterns but they do not collect data that would personally identify you.
Google Analytics tracks and compiles anonymous visitor statistics and browser behaviour, no personal information is collected by Google Analytics. The information collected is purely data such as type of browser you are using, volume of website traffic, geographic.
DISABLING COOKIES – If you’d still prefer to restrict, block or delete Cookies from this or any other website, it’s easy to do in your internet browser. Each browser is different, so you’ll need to go to the ‘help’ menu on your browser and look for how to change your ‘Cookie preferences’.
The website www.aboutcookies.org contains comprehensive information on how to do this on a wide variety of browsers.
If you would like to contact Elixirs of Life, please use the details below.
Address: Po Box 13081, Chelmsford, Essex, CM1 9HA